| EMPLOYMENT HISTORY: |
| September 11, 2000 - Present |
Miller's Office Products, Inc., Springfield, VA |
|
Credit & Collections Supervisor |
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Review and analyze credit for new orders and existing customers |
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Continually review customer credit limits |
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Generate daily, weekly, and monthly reports for top management |
|
Accounts Receivable Specialist |
|
blah |
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blah blah |
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more blah |
| July 28, 1998 - May 31, 2000 |
Teleglobe Business Solutions, Inc., Chantilly, VA |
|
Credit Analyst |
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Reviewed and analyzed credit for new orders and existing customers |
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Utilized available internal and external credit resources such as NTDE, D&B, and NACM |
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Extensive contact with Sales to adhere to company credit policies to ensure company profitability |
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Worked with Collections and Fraud departments to continually review customer credit limits |
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Generated daily, weekly, and monthly reports for top management |
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Credit Administrator |
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Maintained customer database |
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Monitored existing accounts for indications of potential risk based on credit trends |
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Respond to reference requests and credit alerts |
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Maintained log of security deposits/instruments received |
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Prepared and sent correspondence for the department
|
| Summer 1995 - Summer 1996 |
Save-A-File Systems, Manassas, VA |
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Data Entry |
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Performed quality control and entered data into File-Storage database |
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Kept track of pulled files
|
| April 1993-June 1994 |
Westminster at Lake Ridge, Woodbridge, VA |
|
Administrator |
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Prepared letters and memos for the Dining Services department |
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Entered data into Recipe database |
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Created and printed menus
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| COMPUTER SKILLS: |
Operating Systems: |
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Windows 95/98/NT/3.x |
MS-DOS |
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4-DOS |
UNIX |
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Word Processing: |
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Microsoft Word |
Word Perfect |
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Spreadsheets: |
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Microsoft Excel |
Lotus 1-2-3 |
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Presentation: |
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Microsoft Powerpoint |
Paint Shop Pro |
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Internet: |
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Netscape |
Microsoft Internet Explorer |
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Pine/Elm (E-mail programs) |
Microsoft Outlook |
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Lynx (text web-browser) |
Telnet |
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FTP
|
HTML
|
| ACTIVITIES: |
Member, Forest Products Society |
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Member, Association for Computing Machinery, Virginia Tech Chapter |
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Personal Webpage: http://clint.sheer.us/carolyn
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| EDUCATION: |
B.S. Forestry, Forest Products Marketing and Management |
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Virginia Polytechnic Institute and State University |
|
Blacksburg, VA 24060, May 1998
|
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CBA (Credit Business Associate) certification, National Association of Credit Management (NACM), Received July, 2000 |